Account Manager

Hong Kong Island, Hong Kong

Full Time

We work for luxury hotels and resorts worldwide. We accompany them with our consulting, design and production services for their openings, refurbishments and creation of product collections, with a particular emphasis on eco friendly items.

The Ideal Candidate Needs to:

• Have a good understanding of the Luxury Hospitality Industry
• Be aware of product aesthetics and design
• Have a keen interest in sustainability and eco friendly products and solutions
• Be able to accompany clients on their orders and requests

Responsibilities

• The candidate will be responsible of a base of clients
• Present and upsell our new products and solutions
• Nurture and Develop the business relationship
• Process their re-orders
• Liaise with clients all over the world on their projects, all of them being luxury properties and luxury brands
• Follow up on their orders and new developments
• Collaborate with internal departments to facilitate client needs fulfilment
• Identify and contact new customers

Qualifications

• Ideally from an Hotel School or with a Hotel / Luxury background
• Bachelor's Degree or equivalent experience
• Strong business acumen in project planning and management
• Detail-minded, proactive with a positive mindset
• Strong verbal, written, and organisational skills
• Extensive, accurate product knowledge
• Being tech savvy, CRM Software savvy
• Be a good person